Text to 911

Text-to-911: Quick Facts & FAQs
Text911It is now possible
, in Ingham County, to use a cell phone to send a text message to 911. This means if you are unable to make a voice 911 call, you can use your cell phone to text your emergency to 911. However, if you are safely able to make a voice call to 911, you should always do that instead of texting.

Remember: do not text and drive!

Special Information for the Deaf, Deafblind, Hard of Hearing, & Speech
General Information About Text-to-911
How to Text 911
Important Facts About Text-to-911

Frequently Asked Questions

What is Text-to-911 and why would I want to use it?

I am able to text-to-911, will the 911 Center automatically know my location?

Why is a voice call to 911 preferred over texting?

How do I text 911 in an emergency?

What should I include in my text?

How much information can I put in the text?

What if I have a non-emergency, can I still text 911?

Can all cell phones text 911?

Why use Text-to-911?

Can I send a photo or video to 911?

Can I text a family member and 911 in a group text so that I let both know of an emergency at the same time?

What carriers can text 911?